Senior men's fixtures and ticket news

When you purchase or apply for a 2024-25 Campaign Package you certify that you have read, understood and agree to be bound by and to comply with these Terms and Conditions and the Terms and Conditions of the National Football Stadium at Windsor Park as amended from time to time (available on the Irish FA website at  www.irishfa.com or upon written request to the Irish FA).

Admission

A 2024-25 Campaign Package permits you to occupy your allocated seat at home matches or any such other alternative seat as the Irish FA may allocate to you at its reasonable discretion.

The Irish FA reserves the right to refuse admission to, or eject from, the stadium any person who fails to comply with these Terms and Conditions.

Purchasing Campaign Package

Where an account holds two or more Campaign Packages, the Lead Booker is the person who is named on the account and is responsible for all Campaign Packages within the account and acts on behalf of, and is responsible for, all ticket holders within the account in relation to these Terms and Conditions.

Additional Campaign Package Benefits

Campaign Package holders will have the opportunity to benefit from exclusive offers and discounts from our partners and suppliers, including but not limited to a 15% discount on official merchandise through our exclusive retail partner JD. As a Lead Booker it will be your responsibility to supply the correct details of each Campaign Package holder to ensure that they receive the additional Campaign Package benefits and communications as part of the campaign.

Personal details

Each Lead Booker must provide a valid email address, postal address and date of birth. If your details change during the campaign you must notify the Irish FA as soon as reasonably practicable. Personal details can be updated by logging on to Account Manager and selecting ‘edit my profile’. As a Lead Booker you will also be responsible for supplying the full name, valid email address and date of birth of each person who holds a Campaign Package within your account. Failure to supply this information in full may lead to the cancellation of a Campaign Package.

Communications

The Lead Booker will receive all relevant information via email and therefore a valid and unique email address must be supplied for each account. It is the responsibility of the Lead Booker to ensure all contact information is valid and updated via the Account Manager. Any request in relation to a Campaign Package can only be submitted from the Lead Booker and from the email address assigned to the account.

Payments for Campaign Package(s)

Where a Campaign Package is purchased using a payment plan, the Lead Booker has agreed that all payments will be deducted automatically. Payment information must be kept up to date. All changes, including new expiry dates, must be communicated to us in full, as soon as received from your bank or card issuer. On failure of payment, the Lead Booker will be notified by email. The Irish FA will not accept any responsibility if emails are not read. Failure to resolve any failed payments within 10 working days will result in termination/invalidation of the Campaign Package(s). Where a Campaign Packageis cancelled due to non-payment no refund on payment already received will be given.

Right of first refusal for home friendly fixtures

Campaign Package holders are entitled to right of first refusal for additional home friendly match tickets. Lead Bookers will be contacted by email with purchase information. The right of first refusal period will be at the discretion of the Irish FA Ticketing Department. All deadlines, procedures and any relevant application process set out by the Irish FA must be followed when applying for tickets. Where possible the seat(s) held by the Campaign Package holder(s) will be made available, however this cannot be guaranteed. It is the responsibility of the Lead Booker to check emails regularly for communications regarding right of first refusal.

Priority booking for away tickets

For away qualifiers up to 5% of capacity of the stadium in which a fixture is to be played is available to visiting supporters. The maximum number of tickets that a Lead Booker can apply for will be equivalent to the number of Campaign Packages held within the account. Lead Bookers will be contacted by email in advance of an away match with purchase information and instructions for submitting an expression of interest. All deadlines, procedures and any relevant application process set out by the Irish FA must be followed when applying for away tickets. The Lead Booker is responsible for providing the correct information of those travelling to away matches. Priority booking for away tickets is available to all Campaign Package holders, however the Irish FA cannot guarantee tickets for any fixture and away tickets are subject to availability. Lead Bookers are responsible for all tickets purchased within their account and for the behaviour of the ticket holders.

Priority booking based on recognition points

On occasion, when demand for tickets outweighs supply, additional criteria can be used by the Irish FA to determine a priority booking system and tickets will be allocated accordingly. On this occasion the maximum number of tickets that a Lead Booker can apply for will be equivalent to the number of Campaign Packages held within the account.

Changes to dates, seats, refunds & exchanges

No guarantees can be given by the Irish FA that a match will take place at a particular time or on a particular date. The Irish FA reserves the right to reschedule any match without notice and without any liability whatsoever. Your Campaign Package ticket will enable you to attend the re-arranged match.

The Irish FA will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss of damage, loss of enjoyment or travel costs.

The Irish FA may, at its reasonable discretion, relocate the holder to an alternative seat/space or part of the stadium for any match played at the stadium.

Use of the Campaign Packages

Subject to the remaining provisions of this clause, Campaign Packages are issued for your sole use and you shall not sell, assign or transfer a Campaign Package to any other person.

For a home match a Campaign Package holder may (on a match by match basis) forward their ticket to a friend or a member of their family provided that:

(a) the Campaign Package holder shall be responsible for ensuring that person complies with these terms and conditions as if they were the Campaign Package holder and shall be liable for the acts of that person;

(b) the Campaign Package holder shall not in any way advertise or market the availability of their Campaign Package ticket for any match;

(c) at the request of the Irish FA the Campaign Package holder shall provide the name and contact details of any person who has been given a ticket;

(d) any Campaign Package holders that hold a concession ticket shall only be entitled to lend their Campaign Package ticket to a friend or a member of their family who is able to provide satisfactory proof of their eligibility to use the Campaign Package holder's particular category of ticket for the relevant match.

Behaviour

All Campaign Package holders must adhere to the Terms and Conditions of the stadium at all times whilst present in The National Football Stadium at Windsor Park.

Without prejudice to any other remedies it may have, the Irish FA shall have the right in the case of any serious or persistent breach of these Terms and Conditions to cancel and/or withdraw any Campaign Package issued to you. In the event of such cancellation and/or withdrawal no refund will be paid.

All Campaign Package holders must ensure they are not in breach of the football provisions of the Justice Act (NI) in regard to Section 36 (throwing of articles capable of causing injury), Section 37 (chanting of a sectarian, indecent or racial nature), Section 38 (going on to the playing area) and Section 39 (possession of fireworks, flares etc).

Verbal or written abuse towards any Irish FA staff member, volunteer or any person of authority working for or on behalf of the Irish FA will not be tolerated at any time.

The Irish FA has the right to invalidate the Campaign Package(s) for any event as a result of behaviour which is deemed inappropriate.

Limitation of liability

The Irish FA will not be liable for loss, injury or damage to persons and or property in or around the stadium except in respect of death or personal injury resulting from any negligence of the Irish FA or any other liability of the Irish FA which cannot be excluded under applicable law.

The Irish FA shall not be responsible for any interruptions and or restrictions to the view of the match caused by virtue of the position of the seat and/or the actions of other spectators.

Privacy Policy

The Irish FA is committed to protecting your privacy.The Irish FA may transfer your personal information to third party affiliates, partners and/or service providers. This will occur only for legitimate operational purposes directly related to your ticket purchase. You consent to the Irish FA holding and processing data relating to you for administrative and legal purposes. The personal data that you provide to the Irish FA shall be processed, stored and transferred in accordance with the terms of the Irish FA's s privacy policy as amended from time to time (available on our website at  www.irishfa.com or upon written request to the Irish FA).

General

The Irish FA reserves the right to change these Terms and Conditions from time to time and shall notify you of such changes if they materially affect your rights as a consumer.

The invalidity or partial invalidity of any provision of these Terms and Conditions shall not prejudice or affect the remainder of these Terms and Conditions, which shall continue in full force and effect. If any invalid, unenforceable or illegal provision of these Terms and Conditions would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

The Irish FA's failure to exercise, or delay in exercising, any right, power or remedy provided by these Terms and Conditions or by law shall not constitute a waiver of that right, power or remedy.

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of Northern Ireland. The parties hereby submit to the exclusive jurisdiction of the Courts of Northern Ireland in relation to any dispute or claim arising out of or in connection with these Terms and Conditions.

When can I renew my existing Campaign Package(s)?

The renewals window for existing Campaign Packages will open from 12 noon on Thursday 11 April and will remain open until 12 noon on Thursday 2 May.

How do I renew my Campaign Package(s)?

Renewals will be activated via an invoice in your Account Manager and can be accessed here. The renewals will cover 2024-25.

If you have forgotten your password simply click on ‘forgot my password’ and a password reset option will be emailed to the email address attached to your Account Manager.

Your renewal details can be found in My Invoices within your Account Manager.

What does my 2024-25 Campaign Package include?

Your 2024-25 Campaign Package will include: 

1. guaranteed access to four FIFA World Cup 2026 Qualifiers
2. guaranteed access to three UEFA Nations League fixtures
3. guaranteed access to one home friendly fixture
4. access to priority booking for away FIFA World Cup 2024 Qualifiers, away UEFA Nations League fixtures and away friendly matches
5. access to Right of First Refusal for any further home friendly or play-off matches
6. access to priority renewal for next campaign 
7. exclusive discounts including:

15% online discount on full price official Northern Ireland merchandise at JD Sports
exclusive competitions 
exclusive partner discounts
discount for Irish FA Tours

How much will my 2024-25 Campaign Package cost?

2024-25 Campaign Packages will be priced as follows for existing Campaign Card holders:

*Above prices exclusive of Ticketmaster booking charge of £5 per Campaign Package will apply

* Junior applies to anyone who is under 16 before 1 September 2024

** Young adult applies to anyone who is aged between 16 and 19 on 1 September 2024

I am not sure which category my seat is in?

The following stadium seating chart shows the breakdown of areas, and you will also find your renewal price listed in the invoice section of your account:

What payment options do I have?

You can pay in full on renewal or you can spread the cost. A four-part payment plan allows you to spread the cost (at no additional cost) of your Campaign Package(s) into four equal payment amounts. The first payment will be due on confirmation of booking, the second instalment on 19 August 2024, the third instalment on 17 February 2025 and the fourth instalment on 18 July 2025.

How do I pay in full? 

On your invoice click ‘pay now’, review your seats and then select single payment. 

How do I spread the cost?

To spread the cost on your invoice, click ‘pay now’, review your seats and then select payment plan.

Can I make additional payments with the spread the cost option?

Yes, you can log on to your account at any time and make a payment towards the amount owed.

I require an adjustment to my current Campaign Package in relation to accessibility, how do I request this?

Please email our disability access officer who can advise on your request by emailing dao@irishfa.com in advance of 22 April.

One or more Campaign Package holders within my account qualify for the new young adult ticket category, how can I request this? 

Please click here to apply for the new young adult ticket category in advance of 22 April.

I am interested in upgrading my Campaign Card to a hospitality area. What are my options?  

There is currently availability in the Carlsberg Billy Bingham Lounge. This package is priced at £800 inclusive of VAT. Please email tickets@irishfa.com in advance of 19 April if you are interested in this option.

I expected changes to my Campaign Package(s) which have not appeared in my invoice.

If the change you requested was available your invoice would reflect this. If you have requested a location change this will be available after the renewals window closes. You are advised to renew your Campaign Package whilst waiting for a location change to be made, and you must renew no later than 2 May.

If you have any further queries regarding your Campaign Package(s) please submit your query here.

I would like to reduce the number of Campaign Packages in my account.

It is possible to deselect a seat within your invoice. If you are reducing by more than one Campaign Package the seats that you deselect must be side by side.

I would like to increase the number of Campaign Packages in my account.

The option to increase the number of Campaign Packages in your account will become available after the renewal period.

There is a possibility that Northern Ireland will be drawn in a group of four for the FIFA World Cup 2026 Qualifiers. If this is the case will the ticket for a fourth fixture be refunded?

Yes. In this scenario a refund for the fixture will be offered to those who have paid in full. For those who have selected a four-part payment the final payment will be reduced by the same amount. 

How will I receive tickets to each fixture? 

Match tickets within each Campaign Package will be available in advance of each fixture via your Account Manager. You can either print the tickets at home or download an e-ticket to your smartphone. You will also have the option to transfer tickets to others.